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If all steps above have been executed and the issue still persists, go to the error troubleshooting step.

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If uninstallation fails, you can use Acronis Cleanup Utility (we recommend to have/create a full backup before using the Cleanup Utility).

Then click Next to proceed with the uninstallation procedure. If you used the Acronis Secure Zone, Acronis Nonstop Backup or Acronis Extended Capacity Manager, select in the window that appears what to do with the zone, Nonstop Backup storages or extended capacity disks.If you use Windows 10, click Start and select Control Panel -> Programs and Features -> Acronis True Image -> Uninstall.If you use Windows 8, click the Settings icon, then select Control Panel -> Uninstall a program -> Acronis True Image -> Uninstall.

You may have to reboot your computer afterwards to complete the task. Then follow the instructions on the screen. If you use Windows 7, select Start -> Control Panel -> Uninstall a program -> Acronis True Image -> Uninstall.Select Start -> Settings -> Control panel -> Add or remove programs -> select Acronis True Image -> Remove.Run the setup program of the updated version of Acronis True Image.ДЇollow these instructions to uninstall Acronis True Image:.Here you can also disable the automatic checks for updates. To check for updates manually, start the program and then click Account (or Help in older versions) > Check for updates.

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If so, the software provides a link for downloading a setup program of the new version.

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Acronis True Image 2021: How to installД®ach time you start the program, Acronis True Image checks whether a new version of the software is available on the Acronis website.

Temporarily turn off your antivirus and antimalware applications.ДЇollow the correct installation procedure depending on your installation method:.

See Acronis True Image 2015: System requirements and supported media See Acronis True Image 2016: System requirements and supported media See Acronis True Image 2017: System requirements and supported media See Acronis True Image 2018: System requirements

See Acronis True Image 2019: System requirements See Acronis True Image 2020: System requirements See Acronis True Image 2021: System requirements

Make sure your machine meets the hardware requirements:.

Make sure the operating system is supported:ДЄcronis True Image 2021: Supported Operating SystemsДЄcronis True Image 2020: Supported Operating SystemsДЄcronis True Image 2019: Supported Operating SystemsДЄcronis True Image 2018: Supported Operating SystemsДЄcronis True Image 2017: Supported Operating SystemsДЄcronis True Image 2016: Supported Operating SystemsДЄcronis True Image 2015: Supported Operating Systems.

Complete the prerequisites step before proceeding to the error troubleshooting step. TroubleshootingДЇollow step-by-step instructions below to troubleshoot the issue. For Acronis True Image 2017 or earlier, the cloning should be done from Acronis bootable media. If you are facing another issue with the installation, please follow the instructions below to determine the root cause of the issue and to solve the problem.ДЄcronis True Image is an integrated application that enables you to clone basic drives (both MBR and GPT) to other drives, even if the target drive is of a different capacity. Here are quick solutions for known issues: In rare cases you may encounter an issue during the installation of Acronis True Image. Select the device to use to create the bootable media. On the sidebar, click Tools, and then click Rescue Media Builder.

Insert a CD/DVD or plug in a USB drive (USB flash drive or an HDD/SSD external drive).

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